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What is the main purpose of the role? As a key part of our Conference & Banqueting team, you will be responsible for overseeing and supervising the general and specific operational issues and administration of all reservations within the centre to ensure the potential of the venue is maximised and monthly budget achieved. You will positively approach all sales opportunities in order to achieve the property’s sales plan, ensuring that all sales disciplines and procedures are followed in order to develop the business. You’ll also need to exercise efficient diary management in order to manage the yield within the conference office. The fundamental part of this role is to deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings as well as helping to host events during busy seasonal times. The Ideal Candidate To be successful in this role you will need previous experience within a conference or banqueting role, providing excellent customer service and be a strong problem solver, especially when it comes to dealing with customer queries. It is also desirable that you can demonstrate some hotel based experience, although this is not essential, but you must have previously worked events on a large scale. In addition you will need to be: • A strong communicator • Flexible in your approach • Driven to succeed • A competitive salary • 31 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days) • Hotel based incentive and recognition schemes • Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring • Discounted accommodation with competitive colleague rates at our other hotels • Long service awards which increase with length of service • Excellent training and development opportunities within the hotel, the Company and our online e-learning portal • Financial rewards for delivering sensational service • Free meals on duty • Free uniform provided As you may have heard, on 25 May the data laws are changing for the better. This means you'll have better control of your own data and how it's used. We want to reassure you that we treat your details carefully and your data with the utmost respect. So we've updated our Privacy Policy to reflect how we collect, protect and handle your personal information. Please take a look. De Vere Holborn Bars If you fancy working in conference and hospitality in the centre of London, then look no further than De Vere Holborn Bars at Chancery Lane. As a central business and conference location, De Vere Holborn Bars has 40 meeting rooms hosting a variety of events and conferences, with no two days ever the same. We know how to make any event a success, and we are looking for dedicated team members to help us deliver it
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